FAQ

How are the candles made?

We take empty wine bottles, cut them, and sand the edges. We then melt soy wax and add the scent you choose.

Are the premade candles scented?

Yes, the premade candles are all scented with a combination of cucumber melon, sandalwood, and ocean breeze. If you do a custom candle, you can pick which scent you would like. You can also choose not to have a scent.

How long does it take to ship my candle?

We try and ship candles within 5 business days, but since they are all hand made sometimes it takes a little longer. If you need your candle right away, just let us know the urgency and we will get it to you ASAP.

**Due to an increase in demand with the holidays, please allow additional processing time for your candle to be shipped.**

Can you make my bottle into a candle?

Yes, we would be happy to make your bottle into a candle! Feel free to message us the details and we can work out what you would like. You can ship us the bottle and we can make it into the candle you would like!

Can I get a color?

Yes- color options are available. We are making updates to the website so you can choose the color of your candle as well! The default color is white.

 

Burning Instructions- How long do they last? How long do they burn for?

The first burn is the most important with candles. If you light your candle and there is black smoke, trim the wick so it is shorter to ensure it burns properly. Keep the first burn lite for a few hours to ensure that it melts the first layer of wax and to prevent your candle from tunneling. Only burn candle on a level, fire resistant surface. **To prevent fire and serious injury- burn candle within sight. Keep away from drafts and vibrations. Keep out of reach of children and pets. Never burn candle on or neat anything that can catch fire**

If I burn my entire candle, can I get it refilled into a new candle?

Yes- we would be happy to create a new candle for you out of the existing bottle. We will send you shipping materials to ensure that the bottle gets back to us safely. The cost of the refilled candle will depend on the size of the bottle.

Can I return the candle if I do not like it once I receive it?

Since your candle is hand made and created per order, it cannot be returned unless it was damaged during shipping. If you candle was damaged during delivery please contact us and we can refund you or send you a new candle.